Faster Team Communication

Chat & NotificationsReal-time, reliable, and auditable

Keep teams connected with secure chat, dependable notifications, and targeted announcements — all designed for operations and compliance.

Communications Hub
Live
Avg Response Time
3m
Operational teams
Broadcast Acks
88%
Average acknowledgment rate
Active Alerts
7
Incident alert (Kitchen A)Escalating
New SOP publishedBroadcasted
Communication KPIs

Measure team responsiveness

Actionable metrics to improve response times, engagement, and the reliability of critical notifications.

99%
Message Delivery Rate

Successful delivery across channels

3m
Average Response Time

Average time for team responses

88%
Engagement Rate

Opened and acknowledged broadcasts

120
Active Channels

Channels across locations & teams

Core Capabilities

Real-time chat, dependable notifications

Designed for operations — fast, auditable, and built to scale across many locations and teams.

Internal Team Chat

Real-time messaging for teams and locations

A secure, lightweight chat platform built for operations — direct messages, group channels, file sharing, and threaded conversations keep teams connected and aligned.

1:1 and group messaging
Channels by location, role, or project
File & image sharing (evidence & receipts)
Read receipts & message threading

Internal Team Chat

A secure, lightweight chat platform built for operations — direct messages, group channels, file sharing, and threaded conversations keep teams connected and aligned.

24/7
Real-time Availability

Push Notifications & Emails

Ensure critical messages are seen instantly

Multi-channel notifications (push, email, and SMS) with customizable rules ensure urgent alerts reach the right people at the right time, with escalation if there’s no response.

Multi-channel delivery (push, email, SMS)
Custom rules & escalation flows
Notification templates & scheduling
Delivery tracking & retry logic

Push Notifications & Emails

Multi-channel notifications (push, email, and SMS) with customizable rules ensure urgent alerts reach the right people at the right time, with escalation if there’s no response.

99%
Delivery Rate

Announcements & Broadcasts

One-to-many communications for urgent and routine updates

Send targeted or company-wide announcements with rich media, scheduled delivery, and acknowledgement tracking to ensure everyone is informed and accountable.

Targeted audience selection
Scheduled & recurring broadcasts
Mandatory read/acknowledge for critical SOPs
Analytics for engagement and opens

Announcements & Broadcasts

Send targeted or company-wide announcements with rich media, scheduled delivery, and acknowledgement tracking to ensure everyone is informed and accountable.

92%
Ack Rate
Platform Capabilities

Built for scale and reliability

A robust feature set for routing, auditing, scheduling and analytics — so your communications stay effective.

Channel & Presence Management

Organize conversations by location, department, or topic; see who's online and route messages dynamically based on availability.

Channel creation & moderation
Presence (online/away/do-not-disturb)
Pin important messages & SOPs
Cross-location channel federation

Smart Notifications & Escalations

Flexible notification rules, escalation chains, and silent hours to balance urgency with respect for off-hours.

Priority-based routing
Escalation chains & SLA tracking
Do-not-disturb windows & quiet periods
Notification templates & localization

Broadcasts & Acknowledgement

Targeted broadcasts with required acknowledgement capture compliance and ensure critical updates are read and actioned.

Targeted audience filters
Required read/acknowledge workflows
Scheduled & recurring broadcasts
Engagement reporting & exportable logs

Connect teams, speed decisions

Start secure, auditable conversations and ensure critical notifications are actioned — across every location.